Office hours

We're Here to Help!

Our customer support team is dedicated to providing you with timely assistance. While we are based in China, we are available during the following hours to accommodate our North American customers:

Support Hours: 9:00 PM - 6:00 AM EST (Daily)

This is: 9:00 AM - 6:00 PM the next day in Beijing.

 Outside of these hours? No problem! First email help dollmagicc@gmail.com, and we promise to get back to you within 24 hours. For instant answers, check out our [Help Center], and we promise to get back to you within 24 hours. For instant answers, check out our [Help Center]